MOL 654 - Negotiation & Conflict Resolution

Course unit(s): 0.5
Interpersonal challenge, conflict, and negotiation are routine occurrences in the lives of organizational leaders. Leaders must engage with customers, colleagues, teammates, and leaders in their own organizations and others. Students will examine distributive and interest-based negotiation practices, enabling them to develop their own positions and craft agreements that are effective and constructive for all parties. The course uses role-play, simulations of negotiating situations, and practice-based experiential learning methods.